1. Acceptance of Terms
By accessing and using the services provided by Maheshwari Digitech ("we," "us," or "our"), you
("client," "you," or "your") agree to be bound by these Terms and Conditions.
Important: If you do not agree to these terms, please do not use our services.
Agreement Scope
- These terms apply to all digital marketing services we provide
- Terms are effective from the date of service commencement
- We reserve the right to modify these terms with prior notice
- Continued use of services constitutes acceptance of updated terms
2. Our Services
Maheshwari Digitech provides comprehensive digital marketing services including:
Core Services
- SEO Optimization: Search engine optimization and ranking improvement
- Social Media Marketing: Platform management and content creation
- Web Development: Website design, development, and maintenance
- PPC Advertising: Pay-per-click campaign management
- Email Marketing: Email campaign design and automation
- WhatsApp Marketing: Business messaging and automation
- Content Marketing: Content strategy and creation
- Analytics & Reporting: Performance tracking and insights
Service Delivery
- Services are provided based on agreed project scope
- Timelines are estimates and may vary based on project complexity
- We strive to deliver high-quality results within agreed timeframes
- Regular progress updates will be provided to clients
3. Client Responsibilities
To ensure successful project delivery, clients must:
Information and Access
- Provide accurate and complete business information
- Grant necessary access to websites, social media accounts, and analytics
- Provide timely feedback and approvals
- Respond to communications within agreed timeframes
Content and Materials
- Provide high-quality images, videos, and content as needed
- Ensure all provided materials are legally owned or licensed
- Review and approve content before publication
- Maintain brand guidelines and standards
Compliance
- Ensure business compliance with applicable laws and regulations
- Maintain valid business licenses and certifications
- Adhere to platform-specific terms of service
- Provide accurate business information for listings and profiles
4. Payment Terms
Pricing and Invoicing
- Service fees are outlined in individual project agreements
- Prices are quoted in Indian Rupees (INR) unless otherwise specified
- Invoices are sent via email and are due within 15 days
- Late payments may incur additional charges
Payment Methods
- Bank transfer (NEFT/RTGS/IMPS)
- UPI payments
- Digital wallets (PayTM, PhonePe, etc.)
- Cash payments (for local clients)
Important: Services may be suspended for accounts with overdue payments exceeding 30
days.
Refund Policy
- Refunds are considered on a case-by-case basis
- Work completed and delivered is generally non-refundable
- Refund requests must be submitted within 7 days of service delivery
- Partial refunds may be available for incomplete projects
6. Confidentiality
We understand the importance of protecting your business information:
Information Protection
- All client information is treated as confidential
- We implement security measures to protect data
- Access to client information is limited to authorized personnel
- We do not share client information with third parties without consent
Non-Disclosure
- Business strategies and sensitive information remain confidential
- Financial information and performance data are protected
- Customer lists and proprietary information are secure
- Separate NDAs may be signed for highly sensitive projects
7. Limitation of Liability
Important Disclaimer: Please read this section carefully as it limits our liability.
Service Limitations
- Digital marketing results cannot be guaranteed
- We provide best-effort services based on industry standards
- External factors (algorithm changes, market conditions) may affect results
- We are not liable for third-party platform policy changes
Liability Cap
- Our total liability is limited to the amount paid for services
- We are not liable for indirect or consequential damages
- This includes lost profits, business interruption, or data loss
- Liability limitations apply to the fullest extent permitted by law
9. Governing Law
These terms and conditions are governed by:
- Jurisdiction: Laws of Maharashtra, India
- Dispute Resolution: Courts of Pune, Maharashtra
- Applicable Law: Indian Contract Act, 1872
- Consumer Protection: Consumer Protection Act, 2019
Dispute Resolution
- We prefer to resolve disputes through direct communication
- Mediation may be used before legal proceedings
- Legal disputes will be handled in Pune jurisdiction
- English language will be used for all legal proceedings
Terms Updates
We reserve the right to update these Terms & Conditions. Changes will be communicated through:
- Email notifications to active clients
- Website announcements
- Updated "Last Modified" date
- Direct communication for significant changes
Your continued use of our services after any changes constitutes acceptance of the updated
terms.